Coronavirus Update

Coronavirus Information Service

The Government have on Wednesday 25th March launched a Coronavirus Information Service on WhatsApp.

This is a free, automated 'chatbot' service which will allow you to get answers to the most common questions directly from the Government.

To use the service:
- Download the WhatsApp app
- Add 07860 064422 in your phone contacts
- Send the word ‘hi’ in a WhatsApp message to get started.

The service will provide information on coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The government will also send messages to all opted-in users if required.

School Closure Information

During this time we would like to signpost you towards the information provided by the Department of Education. 

From Friday 20 March schools, childcare and other educational settings are closed for everyone except:

  • children of critical workers
  • vulnerable children

The Department of Education have published guidance for parents and carers:

School closure information for parents and carers

Critical workers

If parents’ work is critical to the coronavirus response, their children will be prioritised for early years and education provision.

The Government has published a list of critical workers:

Key workers list

Energy Supplier Information

We would also like to provide you with some information to help support you with your energy suppliers during this time.

General advice is:

Tell your supplier if you can’t get to a shop to top up because you’re ill with coronavirus or following guidance to ‘self-isolate’. You’ll find their contact details on their website or on your bill.

They’ll try to help you find other ways to keep your energy supply connected. For example: 

let someone else top up for you

add funds to your account

send you a pre-loaded top-up card

 

Citizens Advice website says: You’ll need to pay back any credit your supplier gives you - ask them when and how you’ll need to do this.

 

For Switch2 – register for online payments. If unable, a one off credit of £20 will be added to accountsGreat North Energy – current emergency credit is £5 but they’re considering increasing it.

For the following suppliers contact them and advise that  you are self-isolating and they will send out 2 weeks’ worth of gas/electricity or top up if on a smart meter

o   British Gas                0333 202 9802

o   EDF                            0333 200 5100

o   EON                           0345 052 000

o   Npower                      0800 073 3000

o   Scottish Power         0800 027 0072

o   SSE                            0345 026 2658

 

Please find below links for further information for businesses.

https://wearedoncaster.co.uk/

https://www.doncaster.gov.uk/services/health-wellbeing/coronavirus-advice-for-employers-and-businesses

For the latest advice, from the Doncaster Council, regarding the Coronavirus please follow the link below and fill out the self-isolation form if you are self-isolating:

https://www.doncaster.gov.uk/doitonline/let-us-know-if-you-are-self-isolating

https://www.doncaster.gov.uk/services/health-wellbeing/coronavirus-covid-19

As always, if you are experiencing these symptoms:

•             A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

•             A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Please stay at home and use the 111 online coronavirus service to find out what to do:

https://www.nhs.uk/conditions/coronavirus-covid-19/

Doncaster Community Hub

For information on how Doncaster Community Hub can help please see the image below

Staying Fit During Isolation

Public Health England and the Government have stated how important trying to get some exercise is currently, on the back of this Sport England have announced a new campaign.

The campaign called “Join the Movement” is being promoted on social media using hashtag #StayinWorkOut. The campaign is aimed at helping people to stay active during Covid-19, with ideas around how they can do this within their homes, and (at the time of writing) the guidelines of 1 x exercise outside per day. The weblink can be found below with ideas of activity from a number of trusted sources such as the NHS, Joe Wicks and many others and are suitable for all ages and abilities; Join the movement

 

Keeping Calm and Postive Relationships 

During this stressful time it is important to maintain positive relationships with those you are isolating with. Please find below some advice on keeping calm and maintaining positive relationships.

Keeping Calm and Providing Supportive Parenting

Positive Relationships

 

Soulihill Approach Online

The soulihill approach promotes understanding of children’s health and emotional wellbeing and gives additional strategies to use with your child. Please see the links below for information as to how to access this support. 

Understanding your child

Understanding your teenagers brian